Contact Us

Email
info@gamersroom.com.au

Address
Lot4, 73 Poath Road,
Murrumbeena VIC 3163

Hours of Operation
Sun - Thu: 10:30am - 10pm
Fri - Sat: 10:30am - 11pm

Online Enquiry

* Required fields

AFTERPAY

Afterpay provides an installment plan for online shoppers with an order amount between $200 and $1,000.

All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia.

Late fees and additional eligibility criteria apply. The first payment may be due at the time of purchase. For more information, click here, https://www.afterpay.com/en-AU/how-it-works?utm_medium=sem-branded&utm_source=google-sem&utm_campaign=au-purebrand-exact&gclid=CjwKCAiA-f78BRBbEiwATKRRBBWDlnW8d7VH7vkmjt7SLrrfpX7XRsOAlC-veZfJnAZNK0vjQN2C5xoCFjQQAvD_BwE

More Questions?

Email us info@gamersroom.com.au

OR

Call directly (03) 90890019

 

 

PAYMENT OPTIONS

 

 

Online

Instore

Cash

X

O

 

 

 

Credit Cards

Visa

O

O

MasterCard

O

O

AMEX

O

O

Online Payment

PayPal

O

X

Afterpay

O

O

 

DELIVERY

We use Australia Post Delivery your Parcel

$10 fee for orders over $200.

National delivery within 3-10 business days.

Click & Collect

Free for you to order online and pick up your purchase from our store.

 

RETURNS AND EXCHANGE

If you change mind, Contact us to discuss.

Only exchange product with full package and must present proof of purchase, ideally your tax invoice.

 

 

PRE-ORDER
A key service we provide at GamersRoom is the ability to pre-order items before they’re available for sale on the store shelves.

We allow our customers to pre order their products so that they have peace of mind that their products will reach them on their anticipated release date and so that they are able to reserve their purchase on limited stock items.

Please review all conditions of sale below before proceeding with placing a pre-order.

If your order contains both in stock items as well as pre-order items, we will hold the entire order until the pre-order item's release date before dispatching.
Items marked as available for pre-order will be shipped as soon as stock arrives unless there is a pre-defined release date set by the publisher that we must adhere to.
In that instance your items will be shipped to arrive on the release date of the product at the earliest.
If multiple products are pre ordered with different release dates your order will be shipped to according to the latest release date of the products in your order and will be subject to all normal shipping terms and condition.
Pre-orders can be made on products that the customer selects to pick up locally from our store in Murrumbeena(On Poath Road), VIC rather than shipping directly. In this instance we will notify the customer when their pre order products are ready for collection.
Please note the release date provided is just an estimate, it can occasionally be further delayed due to unforeseen circumstances such as shipping delays and supplier shortages.
Please note that stock of pre orders can rarely be impacted due to unforeseen circumstances such as shipping delays and supplier shortages. If an order is ever impacted by a shortage of stock GamersRoom will inform the customer and provide a full refund or the option to hold the pre order until additional stock is delivered.
Changes to Trading Card Game Pre Orders
So that we are able to get your TCG products into your hands as close to the release date as possible orders are packed and sent prior to the official release date and as such may not be able to be altered if the request is made past the cut-off times listed below.

These cut-off times apply to requests to

Cancel an order
Change the shipping address
Add/remove items from your order
Changing from a shipping to a pick up order
Cut-off Times for TCG Orders
The cut-off times for changes to TCG pre release orders are as follows

3 Days From The Product Release Date
Please refer to the individual listing of the product that you wish to purchase for the product release date.

Should you be interested in purchasing a product through us that we do not currently have in stock, please contact us directly using the contact form and we will do our very best to source it for you. (Some of our best sellers started off as customer requests!)

For more information about pre ordering a product with GamersRoom please contact our customer service team here.